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SHIPPING & DELIVERY

Shipping & Delivery Policy

At Backsattit, we are committed to providing a transparent and reliable shipping experience. This Shipping & Delivery Policy explains how orders are processed and delivered.

Order Processing

Once your order has been placed and payment has been successfully confirmed, we begin preparing your order for shipment. Orders are typically processed within 1–3 business days.

After your order has been dispatched, you will receive a shipping confirmation email containing tracking information, where available.

Shipping Locations

We currently ship to selected countries within Europe. Shipping availability may vary depending on your location and will be displayed during checkout.

Estimated Delivery Times

Estimated delivery times are:

  • Netherlands: 2–5 business days

  • European Union: 5–12 business days

  • Other supported destinations: 7–20 business days

Please note that delivery times are estimates and may vary due to customs procedures, carrier delays, public holidays, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping fees are calculated at checkout based on the destination, package size, and shipping method selected. The final shipping cost will be displayed before you complete your purchase.

We may occasionally offer free shipping promotions, which will be clearly communicated on our website.

Order Tracking

Where tracking is available, customers will receive tracking information via email once their order has been shipped.

Customs, Duties & Taxes

For international orders, customs duties, import taxes, or additional fees may apply depending on the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price unless otherwise stated.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays, lost shipments, or additional delivery charges resulting from incorrect or incomplete address details provided during checkout.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery timeframe, please contact us. We will work with the shipping carrier to investigate the issue and assist you as much as possible.

Contact Information

Business Owner: Virgilia Antoinette Hadda Jarlet

Business Address:
Zwarteweg 66
7833 BK Nieuw-Amsterdam
Drenthe, Netherlands

Website: backsattit.com

For any questions regarding shipping or delivery, please contact us through the contact information provided on our website.

Thank you for shopping with Backsattit.

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